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Doctorate of Business Administration: Citation Managers

An online research guide for students pursuing a Doctorate in Business Administration

Citation Managers

As you conduct research, it's important to keep your citations organized. The library offers access to and training on two citation managers: EndNote and Zotero. Both are free.

Why would you want to use a citation manager? View this video for an overview of what they can do.

See the overview in the boxes below, and the help guides linked as well, to get started. 


EndNote Web is a service that helps students and researchers to:

  • Collect references from online services such as Web of Science and EBSCOHost
  • Store up to 10,000 references in your online collection of citations (Your EndNote Web "Library")
  • Share references and collaborate with other EndNote Web users
  • Transfer references to or from EndNote Web desktop version
  • Create formatted reference lists in a variety of publishing styles.
  • Cite While You Write in Microsoft Word to insert references and format papers

For more information on using EndNote, visit this guide or contact Ellen Latorraca. Also, check out the Endnote Training YouTube channel for helpful video tutorials.

Using Endnote's Cite While You Write

This short video gives an overview of using Endnote's Cite While You Write feature in Microsoft Word. If you would like more information, you might find this Creating Bibliographies playlist from Endnote Training to be useful.


Zotero (pronounced "zoh-TAIR-oh") is a free, open-source citation-management service that helps students and researchers:

  • Collect and organize many types of references from online services such as article databases, Research@UWW and other library catalogs, Google Scholar, blogs, and other websites.
  • Store an unlimited number of references on your computer.
  • Capture PDFs from article databases and automatically attach them to the correct reference. 
  • Sync up to 300 MB of references and files with your online account and other computers for free. There is an option to purchase more storage space. 
  • Share references and collaborate with other Zotero users.
  • Create citations and bibliographies in a variety of citation styles.
  • Insert citations and bibliograhies into word processing documents.  Compatible with Microsoft Word, Open Office, and Google Docs.

For more information on using Zotero, visit this guide or contact Diana Shull.