Announcements - Research, Citation, & Class Guides at University of Wisconsin Whitewater

This week we have had a few patrons come to the desk with questions or issues using lockdown browser on the library desktops.

The PC computers have a camera on the top edge of the screen that you have to press down to pop the camera up. If a patron comes to the desk saying there is no camera/ the camera does not work, please show them how to pop the camera up.

The Mac computers should not be connected to wifi (they are connected to ethernet). If a patron comes to the desk saying lockdown browser is not working on a mac, please check to see if they are connected to wifi - you can toggle the wifi off and lockdown browser should work normally.

Recent Posts

Better World Books Pick Up - Friday, 12/5

There is a Better World Books pick up scheduled for Friday, 12/5. The driver will call the Circ Desk when they are on or near campus. Pick up time: between 9:00am-4:00pm Truck Company: Dohrn Carrier Pallet location: Inside Door #6 (closest door to parking lot #12 at the turnaround) This is room #1211, immediately to the left coming into the inside glass doors. Process when the driver calls the Circ Desk: Tell them someone is on their way to meet them at Door #6. Student only at Circ: See if staff member is nearby to send the Webex message or call the Ref Desk at ext.1032 (if it's Friday, Ref Desk open 11-3pm). We just need them to send the Webex message; they don’t have to stop their work unless they are available to handle the pickup. Staff member at Circ: Send message “Dohrn waiting for BWB pickup” on the BWB Pickup Webex channel. Any staff member that is available to meet them, please send an affirmative response in Webex. Take paperwork, key, and another person (if available, to help hold the outside door) to room #1211 Notes: Paperwork (2 copies) & key to room is on clipboard in the mailbox located next to the door outside Macaela's former office. Any staff member can open the locked room and sign both copies of the paperwork. Students are not allowed to sign the paperwork, though they can help during the process as the outside doors to the building need to be manually held open. ...

Laptops returns from the Helpdesk

When items get sent to the ITS Helpdesk, after the issue is resolved they are returned at the circulation desk. If someone from ITS drops off a laptop while you are on desk, please either send a tech problems email or let someone in Systems know. The instructions for sending a tech problems email are both on the libguide and on top of the laptop case. Please leave anything returned from ITS on top of the laptop case. The items need to be checked to make sure the issue has been resolved. ...

Better World Books

There will be a Better World Books pickup today. Please review the process that Paul outlined in his email (Friday, 10/3). Students working at the Circ desk may be the ones receiving the phone call from the driver. If you are working with a student at the desk, please go over their responsibility to tell a staff member immediately if they happen to answer the phone. Overview of pickup day process: Day of pickup - clipboard and key left at Circ Desk Circ Desk takes call from driver Staff member put help request in WebEx Available staff member responds in WebEx that they can meet driver Available staff member takes clipboard and key to meet driver by Door #6 Available staff member opens storage room and holds doors for pickup as needed ...

Records Drop Off Tues, 10/14 afternoon

Mike Stibor from Kinesiology will be dropping off some old architectural drawings at the circ desk. He should be there sometime in the early afternoon tomorrow (10/14). Likely, Jennifer will be in the Archives with researchers at that time. Please accept the drawings, notify Jennifer, and put them in a safe place until Jennifer can retrieve them. ...

Lockdown Browser On Desktop computers

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